Privacy Policy
Last updated: August 6, 2025
1. Introduction
We at Marie Louis Homes are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal data. This Privacy Policy applies to all users who visit our website, interact with our social media, or communicate with us regarding property services in the United Arab Emirates (UAE).
2. Information We Collect
We may collect and process the following personal information:
Contact Details
Full name, phone number, email address, nationality.
Property Preferences
Budget, location of interest, purchase purpose (investment, residence, etc.).
Site Interactions
IP address, device type, browser data, time spent on pages.
Communication History
Messages exchanged via WhatsApp, email, calls, or website forms.
Documents (where required)
Passport copy, Emirates ID, proof of funds, etc., for property reservations.
3. How We Use Your Information
- To respond to your property inquiries and schedule viewings.
- To offer personalized recommendations and investment opportunities.
- To complete property transactions or coordinate with developers.
- To send marketing updates (only with your consent).
- To comply with UAE legal obligations such as Anti-Money Laundering (AML) requirements.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Your consent (for marketing).
- Contractual necessity (e.g., when reserving or selling a property).
- Legal compliance (e.g., KYC/AML laws in the UAE).
- Legitimate interest (to improve our services and track lead performance).
5. Who We Share Your Data With
- Real estate developers or project representatives to facilitate property purchases.
- Financial or legal consultants involved in the transaction.
- CRM and marketing platforms under strict confidentiality.
We do not sell your data to third parties.
6. Data Retention
We retain your personal information for as long as is necessary:
- To fulfill the purposes described above.
- To comply with UAE real estate regulations and financial recordkeeping laws.
You may request deletion at any time, unless legally restricted.
7. International Transfers
While our primary operations are in the UAE, your data may be stored on servers outside the country (e.g., CRM software), always with secure and GDPR-compliant providers.
8. Your Rights
You have the right to:
- Access, correct, or delete your data.
- Withdraw consent for marketing at any time.
- Object to data processing (in some cases).
To exercise these rights, email us at: info@marielouishomes.com
9. Security
We implement security measures to protect your data, including encryption, access controls, and secured servers.
10. Updates
We may update this Privacy Policy. The latest version will always be available on our website.
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